What are the essential features for a POS system in a restaurant?

essential features POS system restaurant

What are the essential features for a POS system in a restaurant?

These days, a POS system shouldn’t just be used for taking payments. It’s no longer just a tool, but the very heart of your business! Modern, connected solutions like Trivec’s offer an all-in-one solution, allowing you to manage everything in one place.

Integrated software, sales and stock reports, an overview of all your outlets, multiple payment options… Let’s take a look at the essential features to look for!

A smooth and intuitive interface

During peak hours, every minute counts. So you can’t afford to waste time navigating a complex, time-consuming interface!

Your restaurant’s POS system needs to be easy to use, so you can find the information you need in just a few clicks.

That’s a feature that also makes it easier to train new staff. The smoother it is to get to grips with, the quicker it will be to bring new staff up. And hey presto, even more time saved!

Data centralisation

The days when POS systems were used solely to record payments are long gone! A modern, connected POS system worthy of the name must now centralise all your data. From stock and order taking to staff management, all the information you need to run your business is consolidated within your POS system.

The aim: to give you the best possible overview.

Customised reports

And if all your data is stored in your software, this gives you a unique opportunity to create comprehensive reports. However, your POS system must support this. This is the case with Trivec’s POS system, which offers customised dashboards via MyTrivec. An essential tool for viewing your sales in real time, and generally all the data relevant to your establishment. MyTrivec also offers the ability to create more complex reports to analyse your sales based on the day’s weather, or across different establishments, for instance.

Key dashboards include:

  • Daily, weekly and monthly sales
  • Table turnover
  • Total turnover and turnover per table
  • Best-selling items
  • The impact of the weather
  • Average basket size

Integrations

To take your hardware customisation to the next level, nothing beats partner integrations! Whether it’s staff management, stock control, accounting, or gift cards, there’s a wide range of integration options available to you.

At Trivec, our customers benefit from a wide ecosystem of partner integrations.

Fast ordering and payment

As we all know, time is money, and the catering sector is no exception to this rule. That is why it is essential to choose equipment that allows you to speed up the ordering and payment processes.

With Trivec’s HandyPay pads, orders are sent directly to the kitchen. This saves you a huge amount of time, as your staff don’t need to go back and forth. In addition, all your payments are centralised and automatically recorded in your POS. This is a major advantage if you run a bar and want to ensure that all drinks served have been paid for.

The major advantage of HandyPay? Your staff no longer even need to return to the main POS system to process payments. Everything is done via their 2-in-1 order and payment pad, which allows them to handle payments at the table. No more unnecessary running and wasted time!

How to choose a POS system,

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How to choose a POS system for a restaurant

A variety of payment methods

This means offering customers a wide range of payment options to choose from. Credit cards, Google Pay, Apple Pay, QR codes, e-wallets, … the more payment methods you offer, the more likely you are to meet your customers’ expectations!

Multi-site management

Do you have several types of activities? Then a standard POS isn’t for you! What you need is a POS system capable of centralising data from multiple branches at the same time. If all your data is in one place, you’ll have a better overview and be able to make strategic decisions.

Rock-solid customer service

 

Has your POS stopped working in the middle of the rush hour? Unthinkable! Yet it’s often at the worst possible moment that this happens. And for restaurants, bars, hotels and nightclubs, it’s not uncommon for a technical issue to arise during the night.

That’s why it’s essential to choose a partner that offers 24/7 support. At Trivec, our customer service team is available by phone at all times, without interruption. We’ll try to resolve the issue remotely, and if that’s not enough, we’ll send a team to fix it for you as quickly as possible!

A scalable POS system

The cream of the crop? These days, there’s nothing better than an adaptable POS system that grows alongside your business. It’s best to start small, then upgrade (both in terms of features and hardware) as your business expands and your needs grow.

At Trivec, we recommend starting with our modern POS and connecting it to the integrations essential for your type of business. If relevant, why not integrate a few tablet POS or HandyPay pads to streamline your orders and payments? Bear in mind that these tools also help encourage tips!

 

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