Installation in 3 steps
1 Pre-programming of the pos system
Once you have chosen the pos system, we determine the time for installation. Our installation process begins with us pre-programming the pos system. Before a pre-programming, you fill in a document that is sent to us. The better the information is, the smoother installation. Trivec programs the pos system and enters the menu, prices and, for example, the table map.
We set up and install our pos systems from Trivec together with you on site. With high industry competence, we place the pos systems with regard to the payment flow in your premises. We often stay for a few hours to see that everything works and answer any questions that arise.
3 Staff training
When the installation is complete, we train the staff in the pos system on site with you, or at our place if you prefer. We can also train online via link.
Our educations are much appreciated. In the training, we show what we think you have the greatest use of. We show the pos system and how the card terminals work, how to charge, how returns are made and how to add products to the menu. In Trivec Buddy we show how to charge with Swish, Apple Pay and Google Pay. Managers are trained in the back office part. When the training is finished, we stay for a few hours and see that everything works.
Extra training can always be purchased. We offer different packages depending on what your wishes are and how long training is needed.
We follow up our installation after a few weeks so that we make sure that everything works as it should.