Self-Service Kiosk

Self-service kiosks for better accuracy

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Self-Service Kiosk

Why you need a self-service kiosk

Self-service kiosks are interactive tools that give customers access to your menu and more. As your customers are becoming more tech savvy, they also start to expect the same level of technological sophistication wherever they shop — online or offline.

In this fast-paced environment, consumers are looking to buy things quickly — which is one reason why unattended kiosks are becoming more common in foodservice, particularly for restaurants.

Self-service kiosks reduce wait times, but they also engage diners and make the ordering process fun by facilitating more informed choices by displaying ingredient lists and substitutions.

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Self-service advantages

For your customers

  • Shorter waiting time
  • Order accuracy
  • Access to loyalty program
  • Payment versatility

For you & your staff

  • Improved data collection
  • Targeted upselling
  • Reduced labor costs
  • Improved customer experience

Want to know more about kiosks?

Reduce wait time – keep your lines moving with self-service kiosks

At mealtimes, most restaurants are busy and long waiting lines can easily make potential customers to go somewhere else. Digital, interactive kiosks will put your customers in control of the order and payment process and allow them to complete their order at their own time.

The kiosks help save wait time for customers who know what they want. Although some people may prefer to wait for a person most people are comfortable with, and will even seek out, the self-service kiosks.

Put your customer in control of order and pay

1. Order accuracy

Your customers love being in control of the ordering process. It gives them time to read the menu at their own pace and customize the order without feeling rushed.

2. Payment versatility

The Trivec kiosks accept all card-based payments, giving your customers the opportunity to choose, which is important when building loyalty. The card never leaves the hand.

Self-service drives loyalty and upselling

Have you considered adding a loyalty program for returning guests? By allowing your guests to sign up with a phone number or email address, they can collect points or rewards. Let your customers reorder items from a list of previous orders, making it easy to remember their favorites.

The data you collect will help you make informed decisions about products, menu items and opportunities for upselling.

Reduce labor costs by automating workflows

To say that “technology is replacing human labor in the restaurant business” would be a bold statement. But it is somewhat true. A self-service kiosk will help automate time consuming processes, ensure correct orders and allow your staff to focus on activities that will help your business improve and grow.

Frequently asked questions

How long until the kiosk is setup?
It depends a few things, and you can discuss this with your project manager at Trivec. We will need access to your branding guidelines, menu, photos and other files to implement to the setup.

What does it cost?
As with the setup, this depends on the level of customization of your kiosk. Contact us for more information.

Can we add our logo and branding guidelines to the layout?
Of course. As much as you want. However, keep in mind that the more customizations and workflows that are to be implemented – the longer the setup takes.

Can Trivec help us with a display design?
Yes and no. We can give feedback regarding the UX. However, you should use a design agency to help develop your brand, take photos, and establish your brand identity before applying it to the kiosks. Trivec can assist with a pre-set selection of templates for a semi-customizable look and feel.

For more information regarding the kiosks, please contact your project manager at Trivec, or click the button below and we will contact you as soon as possible.

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